CREATIVEMOVES WIN |
Comprehensive course on
competency-based
​behavioral interviewing
Introduction
The selection of a new organization member or employee in your business is a major investment. Developing and maintaining a selection system yields solid returns – productive employees who enjoy their responsibilities and seek opportunities to continuously improve their jobs which make it critical to the success of every organization. Interviewing, so far, is still the most effective method of selection. By applying the concepts of competency-based and behavioral interviewing, its viability as a selection tool is further increased. Objectives of this Training At the end of this e-book the participants will acquire the knowledge and skills needed to create and implement a competency-based interviewing and selection process within their organizations. Specifically, they will be able to: • Differentiate between Competency-based and Behavioral Interviewing • Know how to select the right person by applying competency-based interviewing skills • Assess jobs based on its competency requirements • Develop a competency-based interview assessment instrument • Capture competency (knowledge, skills and attitude) level of each candidate during the interviewing process • Formulate behavioral and situational questions • Practice the four phases of successful interviewing • Identify the ethical and unethical interview practices • Know when to use panel interview • Explain how to remain objective and avoid interview pitfalls • Read favorable and unfavorable non-verbal cues • Practice rating and evaluating interviewees • Arrive at an action plan for the implementation of the competency-based interviewing |
I. Behavioral Interviewing versus Competency-Based Interviewing
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